Specified Commercial Transaction Act

Our Service

Service name

Tokyo Outlet

URL

https://tokyo-outlet.shop

Address

Impact Hub Tokyo 2-11-3 Meguro, Meguro-ku, Tōkyō, Japan 1530063

Email

info@tokyo-outlet.shop

Administer

Yasushi Shinkai

Phone number

05071272359

Payment

Major credit card, PayPal.

Shipping

Packages from Japan can be shipped by SAL (Surface Air Lifted). 

SAL (No Tracking number) are the main shipping method for us, and is reasonable and reliable form of international shipping.

However, Matcha Platinum BOX is shipped with Tracking number.

SAL packages usually arrive at their destination 2-3 weeks after shipment.

Shipping times vary by location.

Return policy

We do not accept any returns or exchanges unless the item you purchased is defective.

We cannot accept returns or exchanges based on your personal preferences. 

Our Return Policy lasts 5 days.

Shipping charges must be paid by customer.