Specified Commercial Transaction Act
Impact Hub Tokyo 2-11-3 Meguro, Meguro-ku, Tōkyō, Japan 1530063
Major credit card, PayPal.
Packages from Japan can be shipped by SAL (Surface Air Lifted).
SAL (No Tracking number) are the main shipping method for us, and is reasonable and reliable form of international shipping.
However, Matcha Platinum BOX is shipped with Tracking number.
SAL packages usually arrive at their destination 2-3 weeks after shipment.
Shipping times vary by location.
We do not accept any returns or exchanges unless the item you purchased is defective.
We cannot accept returns or exchanges based on your personal preferences.
Our Return Policy lasts 5 days.
Shipping charges must be paid by customer.